FAQs
Ordering
Is there a minimum order amount?
There is no minimum order amount. Our Twisted Pies are sold in half-dozen packs.
How much notice do I need to give for delivery of an order?
Please place your orders before midnight every Friday for delivery slots the following week. Orders can be placed at any time during the week, with cut off for the next week set to Friday by midnight.
Products
Is your food cooked fresh?
Yes. We freshly prepare our meals by hand.
Do you use any preservatives in your food?
No, we do not use any preservatives.
What packaging do you use?
Our meals are packed in BPA-free food grade pouches. BPA is the main toxin concern with plastics, and is the main reason medical professionals ask people to avoid using plastics for their food. By going BPA-free, we have made our packaging safer than most plastic containers for food. The pouches are heat sealed to avoid spillages, and are safe to go directly in the fridge or freezer upon delivery, making storage of our meals easy and convenient.
Delivery
What is the delivery charge?
There is no delivery charge. Delivery to your doorstep is free.
Where do you deliver?
We deliver within the USA.
When will my order arrive?
Orders are shipped on Mondays and Tuesdays via overnight shipping.
Do I need to be available to receive my order?
Your order will arrive in insulated packaging that will keep the food cool during transit and after delivery. Although not required, it is best for you to be available to receive the delivery. This is because we advise removing the food from the box and putting it in the fridge or freezer as soon as possible after delivery.
